Frequently asked questions about working as Waiting Staff

Are you looking for a role as Waiting Staff?

Here are the answers to some FAQ's about working as Waiting on Staff.

Use the tabs below to see the answers to:

  • What do Waiting Staff do?

  • How to be a good Waiter/Waitress

  • What are the day-to-day tasks of a Waiter?

  • What qualifications do you need to be a Waiter/Waitress?

  • How do I get a Waiting job with no experience?

  • How to become a Waiter/Waitress

What do Waiting Staff do?

Waiting staff are at the heart of the business, you’ll be the person responsible for the guests experience whilst they’re in the establishment… 

You’ll be greeting customers as they arrive & show them to their seats. This role also involves handing out menus, taking orders for food and drink whilst also dealing with the bill payments. You’ll ensure the tables are clean and tidy upon guests’ arrival and will clean the table once they’ve departed before the next guests arrive.

How to be a good Waiter/Waitress

To be a good Waiter/Waitress you’ll have excellent customer-service skills, the ability to work with your co-workers in a team, and the desire to help people. You will go the extra mile to make sure the guests are comfortable and enjoying their food.

 

Excellent customer-service can lead to lots of tips too!

What are the day-to-day tasks of a Waiter/Waitress?

Your day-to-day tasks include:

  • Greeting customers as they arrive and showing them to their table
  • Giving out menus and taking orders for food/drink
  • Offering advice on the menu/drinks
  • Delivering excellent customer-service

What qualifications do you need to be a Waiter/Waitress?

For most Waiting on roles, no qualifications are required. You are however, expected to have/deliver the following skills:

  • Customer-service skills
  • Great at memorising customer orders/what drinks and dishes there are on offer
  • A desire to help people
  • Great verbal communication skills

How do I get a Waiting job with no experience?

We’d recommend finding work through an agency who specialise in hospitality roles such as Waiting on staff. At redwigwam, you can sign up today and book a shift for tomorrow. In most cases full training is provided and the more shifts you book, the more experience you’ll get.

 

If you'd like to check out our latest jobs page to see what Waiting roles we have on offer, check it out now! 

How to become a Waiter/Waitress

If you think a career as a member of Waiting on staff is for you, why not sign up to redwigwam?

Finding work on redwigwam is easy – we have 1000s of flexible jobs all over the UK. Simply sign up using your email address here and we’ll automatically match you to relevant jobs nearby.  You could sign up today & be dishing out menus tomorrow!

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