Privacy Policy

RedWigWam is a wholly owned subsidiary of The Mothership Group.  This privacy policy will let you know what information RedWigWam is collecting on you and how we use that information.

We may make changes to this privacy policy from time to time.  You can check for any updates on this page.   This policy was last updated on 18/01/2018.

 

What we collect

When someone visits www.RedWigWam.com we used some third party service to enhance our offering to you, this may include but is not limited to:  Google Analytics, Google services and Chat clients.  These may collect and log some information based on each individual visitors behaviour or patterns.  This information does not identify anyone, and we do not permit Google or Google services to find out any of the identities of those visiting our website.  Our chat client will ask for a contact name and email address, so the chat agent can get back to you should the issue need to be followed up, this is done at a voluntary level by the individual on the website.

As well as providing a website, RedWigWam also offers it’s recruitment solution, ‘The RedWigWam System’ or ‘The System’.   The system requires a worker or hirer to register with us, The system will store this information and collate it together into a profile.   A worker profile is used to match against jobs and a hirer profile is used to generate job roles.   Along with this voluntary information the system will automatically collect and store an IP address and Web browser type and version.

When you sign into the system, the system will feed the following information into the chat client to allow us to quickly resolve issues.

Information sent to chat client:

  • Registered Name
  • Registered Email Address
  • Profile Complete %
  • Number of profile job matches
  • Number of jobs today

 

Retention of your personal data

Personal Data that we collect and use for matching roles shall not be retained for longer than necessary.  If your account is inactive for a period of time we may notify you and warn you that your data may be removed following final notices your information may be removed from our system.

Security

The importance of secure storage of your personal information is our main priority.  We exercise caution and great care when transmitting data we take all reasonable steps and keep up-to date with latest technological advances to be able to secure and protect your data.  Only employees who need access to your information in order to do their jobs are allowed access.  Any employee who violates our privacy and or security policies is subject to disciplinary action which ultimately may lead to dismissal and possible civil/criminial prosecution.  We take all reasonable steps to maintain and up-to date, accurate, complete, relevant for current workings and store securely.

RedWigWam is committed to ensuring your information is secure, in order to prevent unauthoriused access or disclosure we have enforced physical, electronic and managerial procedures and processes to safe guard your information, we also take reasonable steps to ensure personal data is protected from misuse, inference, loss modification or disclosure.

Data collected from this website is stored and processed within the EEA.  Your data will not be transferred out of this region.

Third Parties

RedWigWam uses 3rd Party services to be able to fulfil it’s full duties, these 3rd parties may receive some information from the RedWigWam system in order to verify, validate and check any official documentation or a workers employment status.

The third party systems may receive personal information about an individual in order for them to ascertain if documents are legitimate, and does not appear on any fraudulent, lost or destroyed lists.  They will also receive an electronic copy of the documentation. The RedWigWam validation service will also perform a variety sub checks to verify the person who has filled in the information matches accurately to the documentation provided.  This may be done using any combination of checks listed below:

  • Authentic check
  • Checking MRZ vs inputted information
  • UK National Identity Register
  • UK Credit Header (Identity)
  • Electoral Register Check
  • Credit Database Check
  • Facial Recognition Checks
  • Checking penalty points and drivers licence validity
  • DBS formally (CRB) checks
  • Business Credit Checks
  • Company Director Checks

RedWigWam will remain the data controller for these transactions, and the saving of information is in accordance with minimum usage policies.

Using your information

RedWigWam will never share, distribute, sell or lease your personal information or contact details to any other party unless clearly stated at the time or registration or by further communications from the RedWigWam team.     Please note in order to fulfil some roles on RedWigWam, a combination of the following may be released to the hirer;

Your Name, Contact Number, Address, Email address, this will be in accordance with completing the job, such as if you need to receive a package prior to the start of a role, or the hirer needs to communicate directly with you prior to the start of the role.

You may request details of the personal information we hold about you under the General Data Protection Regulation 2016.  RedWigWam will display any user entered information on your profile, if you would like a copy please send an email to us@redwigwam.com with clear instructions that you would like a copy of all personal data held on you.

If you feel the service has let you down, RedWigWam offers a complaint procedure, this can be found in the FAQ sections with links to our complaints procedure.

If you believe or know that some information we are holding on you is incorrect, incomplete or false please let us know by sending an email to us@redwigwam.com or by updating your profile.

Unsubscribing.

When you register for RedWigWam, we ask you your preferred method of communication for automatic system generated content.  Where possible RedWigWam will use the preferred method, if this is not practical or possible RedWigWam will default to emailing you automatic content.    To unsubscribe from the automatic emailing you can click unsubscribe in the bottom of your profile.

RedWigWam may at times manually contact you in various different ways, this may still contain details of job offers, if you would like to fully be removed from the system you can click Remove Me, after you have unsubscribed.   We do hold some personal information after removal if you have completed a job for RedWigWam or have been paid by RedWigWam, for a period of 4 years, in accordance with the UK Government/HMRC regulation for auditing purposes.