Resolve product distribution issue
What's the issue?
The store sales data suggests that although the store has stock, the product has not shown the expected level of sales for a number of days.
How can you help?
We need you to visit store to work with store colleagues to perform a number of checks and corrective actions - but don't worry, you'll be guided through the process step-by-step with a series of questions and instructions during the recording process.
You will need to work with store colleagues, as they will be able to help with access to areas of the store and systems that you will not able to access without the appropriate authority.
Please be sure to dress appropriately (smart/casual) as you will be representing the brand owner in store.
How to complete the task
We have a brand new app that must be used during the completion of the task.
Use your device internet browser to go to:
..then login using your existing redwigwam username and password.
Once you have logged in, the 'My available tasks' screen will show all the Distribution tasks you have been booked on to.
Each task is for a single product in a specific store.
Our new app will guide you through the Distribution Task step-by-step, prompting you through questions to check and record observations and guiding you on actions to take.
You'll need to take photos during the visit, so please ensure your mobile device is fully charged and the camera is clean and working before you start the task
You may need to show an ID badge in order to access certain parts of the store.
During a visit, simply click the profile icon (top right) then select ‘ID Badge' to see a digital version of your badge.
The task must be completed by the expiry date set on the job.
Timesheets will expire at this time and will no longer be accepted.
24/7 e-learning course
We have a useful e-learning course which we'd like you to review before going to store. It provides guidance and advice on how to get the most successful outcome in store.Open course
Need more help?
Our live chat us available 24/7 - just click on the image for help!