Cookies

RedWigWam uses cookies to ensure our systems provide you with an optimum service.

What is a Cookie?

A cookie is a small piece of data, often containing a unique identifier that is sent and stored on your device from a website.  Each website can send its own cookies to your device if your browsers preference allows it, by default all browsers allow cookies.  To protect your privacy, the browser will only allow the website that created a cookie to access it.

Cookies are widely used in order to make websites work, work more efficiently, tailor their experience or track how you are using a website, as well as to provide information to the owners of the site   For more information about cookies please visit www.allaboutcookies.org.

 

RedWigWam does not use cookies to collect or store your personal information, a breakdown of cookies RedWigWam does use is shown below.  We notably use Google as a trusted third party to track some information such as your behaviour online and we collate the information to enhance and update the RedWigWam system or processes.

  • We track the number of visits to our website, where each visitor came from (i.e. the site visited prior to coming to our sites) and where each visitor goes to from our site (the next site visited after ours).
  • We store a cookie on your PC for up to 2 years which is linked to your IP address this allows us to track whether you return to our site.

If you choose not to accept cookies from RedWigWam, you will not be able to take full advantage of the RedWigWam Systems, and therefore may have limited or restricted access to our systems.

 

 

RedWigWam Cookies

Who What How
Smartsupp Ssupp.chatid

Ssupp.geoloc

Ssupp.vid

This is our chat client which allows us to talk and interact with you, the chat client gathers metrics and your flow through the system to help us better understand where you are having issues
Google Analytics _gid

_ga

These are utilised by Google Analytics so we can track performance on the system
Universal Google Analytics _utmz

_utmz_UA

_utmc

_utmb

_utma

Googles new and improved Universal Analytics so we can track performance

 

RWW Cookie Bar Cb-enabled To check if you’ve accepted our cookie policy – this is a persistent cookie and is stored for up to 2 years.
RedWigWam usid
p
PHPSESSID
To create a session variable to store additional information about your visit, such as amount of results you wish to see per page, default language, previous page to return to, these Cookies are only around for the duration of your sign in and destroyed when you logout.

 

 

Our Cookie policy is subject to review and update in line with changing legislation and in accordance with the REC Guidelines.